Costco’s Price Adjustment Policy: Everything You Need to Know to Make It Happen

Updated December 12, 2023 by Kyle
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If you’re not regularly taking advantage of the Costco price adjustment policy, you’re absolutely leaving money on the table. While most loyal Costco shoppers are already aware that they don’t price-match other retailers, they absolutely do offer internal price adjustments if the price of an item drops after you purchase it. Here’s everything you need to know to take advantage of this great, yet often forgotten, Costco perk.

Costco's Price Adjustment Policy: Everything You Need to Know to Make It Happen

First Off, What Is a Costco Price Adjustment?

A Costco price adjustment is when you buy something from the Costco warehouse (or online) only to have the price of the item drop later.

In this case, you’re eligible for a price adjustment and refund for the difference in price.

Costco is known to lower their prices often, especially around Black Friday and December in effort to keep pricing competitive with places like Best Buy, Target, and Walmart.

Be sure to take advantage of this policy moving forward and get some significant money put back in your pocket.

See Also: Skip the Membership: All The Stores That’ll Price Match Costco

How Many Days Do I Have to Get an Adjustment?

You have 30 days from the date of your original purchase to request a price adjustment.

What If I’ve Gone Past the 30 Days?

According to several comments on this article, you might NOT be out of luck, especially if it’s just a week or two beyond the 30 days.

“K Van” actually got $500 back on a bedroom set that went on sale over 2 months after she purchased it.

Moral of the story…always ask politely and you just might get a price adjustment on items 30 days beyond your purchase date.

Do I Need My Costco Receipt?

The short answer is “It Depends”.

Some Costco locations require a receipt for a price adjustment and some don’t.

If you have your original receipt, definitely bring it with you as they’ll print the adjustment price on the back of it.

If you lost your receipt, visit the customer service desk and ask for a duplicate receipt and they’ll happily look up your purchase on their computer and print one out for you.

Be aware that your mileage may vary when using the duplicate receipt to request a price adjustment.

Some Costco locations are cool with it and some still require the original copy.

Moral of the story? Hold on to those receipts just in case.

Can I Get an Online Price Adjustment?

If you bought something from Costco.com and notice the price drops within 30 days, you can request a price adjustment.

To make it happen, you can either fill out this online form or call them at 1 (800) 774-2678.

You CANNOT go to the warehouse to get a price adjustment for something you bought at Costco.com.

You must use one of the two methods noted above.

Be aware that the price adjustment they’ll give you will be the online price and not the current warehouse price.

This is important to note as the online price is usually a little higher to make up for shipping costs.

See Also: 7 Ways to Essentially Get a $60 Costco Membership for Free

If I Call for a Price Adjustment, How I Will be Paid?

Let’s say you bought a refrigerator off the Costco website, then notice a week later it’s being sold for $100 less.

You call them up at the above number (or fill out the form)..so how will they pay you?

I called Costco and asked and they said they will issue the $100 refund to your original form of payment.

Are There Any Item Exclusions or Limits?

According to the Costco rep I chatted with, “No”.

Specifically, he told me “No, we have a satisfaction guarantee on products. Worst case we have you return the item and repurchase it. ”

Can I Request “Cash Back” on My Price Adjustment?

Great question. I had a Costco rep tell me “it’s up to the Warehouse to do the price adjustments.

But as long as they approve it, I don’t imagine they will have issues giving cash back.”

So I’m guessing your mileage may vary but it’s definitely worth asking if you’d prefer cash to a charge-back to your credit card.

See Also: Costco’s Price Adjustment Policy: Here’s EXACTLY How It Works

Price Adjustment Workaround

If for some reason Costco gives you grief about giving you a price adjustment you still have an option.

You can simply return the item and purchase it again at the lower price.

Because of Costco’s liberal return policy, which pretty much gives you unlimited days to make a return (90 days for Electronics), it’s easy to just return the item and buy it again.

A scenario where Costco might refuse your price adjustment is with a cheaper TV that’s a slightly different model than the one you bought.

The Costco employee might decline your price adjustment request for this reason, so simply return your TV and purchase the similar model at the lower price.

Ask the Reader: Have you ever taken advantage of Costco’s price adjustment policy? If so, how much cash did you get back and was it an easy process?


By Kyle James

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MVTL

I bought a TV 2 month ago and now the price dropped $250. Costco refused to do any price adjustment since it passed 30 days. They told me to buy a new one and return it with the old receipt. However, this TV is out of stock at stores and online. Any thing else I can do? Thanks

Albert

Has anyone placed a pre-order through Costco.com and then tried a price adjustment? I’m curious to know what date Costco would use to begin the 30 day countdown; the order date (would be unfortunate since it’s a pre-order for unreleased electronic), the ship date (possibly?), or the delivery date (most ideal).

John

Does anyone know if they will do price adjustments for tire discounts/rebates? Especially the in-house and instant savings?

Jim

Does Costco do price adjustment for gasoline?

Daniel

Be aware that if you buy something at your local Costco, and then the price drops, you HAVE to go to the store to get the price adjustment. If you call Costco,com, they will not do it, even if you have the receipt from the store.
In my case the store is three hours away, and I go occasionally as a treat. I purchased a vacuum sealer which dropped 25% the next week. Nothing I could do unless I wanted to spend the day driving to and from my Costco store. The gas alone would probably eat up any savings.

Anabel

The Chefman 1.8 L Digital Precision Electric Kettle with Tea Infuser @ Walmart is $26.00. $5 less than Costco

Steven

Does Costco offer a rebate adjustment? For example if I purchased a tv for $800 from 10/20 then it suddenly on 11/01 goes on a promotion for $800 with a rebate of $100 Costco Shop Card. Will I still be able to take advantage of the offer on an adjustment?

alex

I bought LG fridge for 2,999.99 on Oct-17-2022 at Costco.com then they have a promotion on Oct-20-2022 making price of 1,999.99 for the very same product. I did filled out the price adjustment form online. Yesterday, I received their email denied my request. is my case not applied to their policy? Could any one help me out on this one. Thanks a lot.

Sandy

For the first time I was refused a price adjustment and told that they don’t do this on clearance items – what the ??? So I just went home got the items and returned them and repurchased, what a pain – Costco will still have to sell the ones I returned for the clearance price so what was to gain for Costco doing this and causing frustration – just refund the the difference – jeez!

Juan M Ramirez

Costco Chula Vista area California make harder every time, while North area San Diego no problem at all