The Home Depot Military Discount: Time to Cut Through the Confusion

Updated October 19, 2023 by Kyle
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Until recently, the Home Depot did not have an official military discount printed anywhere on their website. This has created a lot of confusion as vets and active military try to figure out what, if any, military discount exists. So I thought I’d take this opportunity to investigate these new changes and see what I could find out. What I discovered was really enlightening. Hopefully you can take advantage of this information at the Home Depot and save some money. Let’s get into it…

Home Depot Military Discount: Time to Cut Through the Confusion

What Exactly is the Home Depot Military Discount?

I went straight to the top and called the Home Depot corporate office and spoke personally with a big-whig who basically read me their internal “military discount” policy.

Essentially the discount breaks down into 2 main categories:

1. The Everyday Discount:

The “Everyday” discount at the Home Depot is a flat 10% off and it’s available 365 days a year. It’s good for the following service men/women.

– Active members and Veterans from the following:

  • Army
  • Navy
  • Air Force
  • Marine Corps
  • Coast Guard
  • Space Force
  • National Oceanic and Atmospheric Administration (NOAA)
  • US Public Health Service Commissioned Corps (USPHS)
  • National Guard

– Reserve personnel

– Retired veterans who served for at least 20 years.

– Those with a Service-Connected disability.

2. The Holiday Discount:

The “Holiday” discount is also 10% and is good for all other veterans who don’t fit into the four “everyday discount” categories above.

But…it’s only available on these 3 holidays: Memorial Day, 4th of July, and Veteran’s Day.

See Also: Lowe’s Military Discount: If You Served, It’s a No-Brainer Way to Save

Do I Need to Show Proper I.D.?

Yes.

This is especially true when getting the “Everyday” discount.

You’ll need to show one of these eight ID’s when registering for the discount (more on how to do this later):

  • Active Duty Military ID card w/ picture (Green Background)
  • Retired Military ID card w/ picture (Blue Background)
  • VA Card with word “Service” on it.
  • DD-214 form.
  • Valid driver’s license with the U.S. flag  -OR- “Veteran” designation.
  • A service-connected VA Medical Center card.
  • Common Access Card (CAC).
  • Active Military and Retired Military ID card for spouse or dependents. (Yellow/Beige Background)

I’m not sure what evidence is required to get the “Holiday” discount.

Please let me know in the comments if you have the answer to that question.

See Also: Veteran & Military Discounts: 90+ Places Where Heroes Get a Deal

Can the Discount Be Used Online?

As of October 2023, YES you can use your discount online and in-store.

Because of this, you need to create a Home Depot account and then GO HERE to get your military status in their system.

You can also scroll down this page until you see “SERVING MEANS SAVINGS” and click on Learn More. See screenshot above.

You’ll then be guided through the process of registering for the military discount.

The good news is you only need to register ONCE and then you can use the discount online and in-store forever.

The 10% discount will be tied directly to your online account, so when you shop the Home Depot website, the discount will automatically be applied to your purchase.

What Do I Do When Checking Out In-Store?

First of all, you still need to register online or via the Home Depot app for the in-store discount just like you do for the online discount.

NOTE: Keep in mind that when using the Home Depot app you need an iPhone with iOS 13 or newer -OR- Android 10 OS or newer for an Android smartphone.

Follow the same exact directions that are posted above in the “Can the Discount Be Used Online?” section.

Then when you’re shopping in-store, you’ll have to present a Virtual ID (see picture above, looks similar to a QR code) on your smartphone for the cashier to scan in order to get your 10% discount.

The best way to make this happen is to download the Home Depot app and login to your account via the smartphone app.

That way it will be really easy to pull up the Virtual ID for them to scan.

Here’s EXACTLY how to find the barcode within the Home Depot app: (thanks Gail!)

  1. Go to Menu, then My Account.
  2. Then tap Account, to access the drop-down menu.
  3. Next tap Military Discount Benefit.
  4. Then the Barcode will pop up.

Below is an iPhone screenshot to show you exactly where you’ll find it.

Unfortunately, if you DON’T have a smartphone you can no longer get the discount which is a TERRIBLE move by the Home Depot.

Are Spouses or Dependents Eligible?

YES….and no.

Spouses absolutely are eligible to also get the military discount, including Gold Star spouses.

Unfortunately, dependents cannot score the savings.

Are Any Items Excluded from the Discount?

Yes, unfortunately there are a few exclusions.

Here are the most notable:

– Installation Services: Think carpet, blinds, tile, HVAC, closet shelving, and windows.

– Special Purchase Appliances: If you have to buy the appliance at the special services desk then you probably won’t get the 10% discount.

– Some Commodity Products: Includes some lumber, wire, and building materials.

– Value Priced Merchandise

– Tool Rental Fees

– Delivery and Freight Fees

– Gift Cards

Is There a Maximum Discount?

Yes.

While you can use the discount as often as you want, you’re restricted to a $400 maximum annual discount.

So essentially the discount will be good on the first $4,000 you spend every year.

Can It Be Combined with Other Discounts?

No.

You cannot combine the Home Depot military discount with coupons or other discounts of any kind.

So What’s the Big Controversy?

Because the Home Depot does not post an official military discount policy online, or in their stores, it’s often misinterpreted by managers and cashiers.

This leads to a lot of confusion and frustration among veterans and active military members.

I’ve read of some HD managers refusing the discount altogether and some cashiers being completely unaware of its existence.

I think if the Home Depot corporate office came out with an official policy, and made it easy to register (like Lowe’s), all of this confusion would go away.

UPDATE: Home Depot now lets you verify your military status online and then you can use your discount BOTH online and in-store.

Visit THIS PAGE and Scroll down the page until you see “SERVING MEANS SAVINGS” and click on Learn More.

Keep in mind that you MUST create a Home Depot account first.

Why Shouldn’t I Just Shop at Lowe’s?

Many vets don’t want to jump through the hoops mentioned above and DON’T want to create a Home Depot account.

Some also don’t have a smartphone, making it impossible to get the discount in-store.

Thus many are opting to shop exclusively at Lowe’s where their military discount is much easier to use.

There’s no doubt the Home Depot is losing a lot of business because of this.

Your military information at Lowe’s is put into their system JUST ONCE and you get your 10% discount every time you shop, no questions asked, and no need for a smartphone.

Come on Home Depot, it’s time to copy your competitor and do the same!

I’d also like to see them open up their “Everyday” discount to ALL vets. After all, isn’t a vet a vet? They are in my book.

Ask the Reader: Have you ever asked for a military discount at the Home Depot? Was it an easy process or not worth the hassle?

Final Note: If you have some further information that I don’t have in this article please leave a comment and I’ll be sure to investigate, thanks.


By Kyle James

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Heraldo Castiano

This vet doesn’t need your cheesey “limited” LOL $4000 a year discount and then it’s LOL “limited” items! Sounds to me like a bait n switch game,,,Puuhhhlease guys, just go on over to Lowes and give your phone number! duhhhhhhh

Gunner

$400 limit is so short sighted. You would think that if a veteran reached this level of spending the response would be, wow, what a loyal customer. Let’s increase their discount to 15% for the next $4,000. But instead I would just then go to Lowe’s to get the discount after I have reached my HD limit. Dumb…..

Dan

Lowes has no annual cap! So much easier to get your discount. I left Home Depot for that very reason!

Craig

Lowes doesn’t take 10% off sale items, Home Depot does.

JOSEPH

Home Depot dropped he ball in changing the Veterans application process
I am a VETERAN & DO NOT USE A SMART PHONE. Thanks for your efforts in disqualifying legal Veterans who fought this country; I will not shop at Home Depot again unless you change your policy. Lowes got it right.
Joe Werner

Captain Mark

I tried to buy a zero turn mower at my local HD and use my discount. The person at the service desk stated that “the military discount is only for everyday use items” and would not even scan my barcode to see if the system would accept it.

The two employees helping from lawn and garden even argued with her, but she would not budge. Not sure why she was making up policies on the fly?

I can assure that I don’t use the painting supplies I bought there “everyday” and still got a discount! I bought my mower elsewhere.

jay fuller

Was shocked when my wife said she could not get a discount on a couple plants,her ID wasn’t good anymore. So much for the dollar she saved. Lowe’s is still good. AMAZON is better for most,also get it delivered to your door. I retired from the military 45 yrs ago. I think they will loose a lot more than they save. Senior citz have a lot more time to wonder their store and spend money.

Susan R

A HD sales associate helped me get registered for the discount today, using the HD website to generate the CQ code on my phone. All vets, not just 20-year retirees get the discount. I had a paper copy of my DD214 with me.

But when I got to the checkout, a discount did not appear on the cashier monitor. That’s when I found that there are exclusions on so many items, including the $2000 of railings I was buying on special order. The explanation even says “but not limited to” so on any given day they could change what is included.

And the CQ code, they warn, is updated occasionally, so it may not even work when you do happen to buy something that is discounted. This is in Minnesota – I have a feeling that not all Home Depot stores have the same rules.

Craig

Home Depot also takes the 10% off of sale items for us – Lowes no longer takes 10% off sale items.

martin s

I hate they require having to give your personal info to their “trusted” third party to register you in this day of hacking. If they weren’t so anxious to fill up their database with your personal data, they could just look at your ID card and keep it simple. Plus I do not have a smartphone to show them a QR code.

Greg Allen

My wife and I are vets and, at first, for about five years, Home Depot would give a 10% discount on all items. But as of late, no discount on lumber, drywall, etc. The cashiers use to span a barcode to give us the discount, but since we can’t afford a smartphone we no longer get a discount at all! At Lowe’s, it’s a much different story.

Rob BMC(SW)Ret USN

I jump through hoops every time I use my registered military discount app at Home Depot. No doubt this was made difficult by design to their advantage and forces the military veteran to get assistance at customer service just to find the app in my own phone that they are required to scan. I recommend that you save the app in your pictures to prove you registered. Unfortunately Home Depot can’t scan the saved app. Real annoying process and puts the military member in a position to scrounge and beg for 10 percent off. OUT!

iceman

The heading on this Home Depot site states “cut the crap”. However, all I have experienced in attempting to sign up for my discount is “CRAP”. The run-around is worse then going to your local government office asking for the rest room!

Dan Jones

This information is very outdated and incorrect. All veterans are now eligible.

Dave C

Great article. Wasn’t aware of the 400 dollar annual limit or if I was, I had forgotten it.

I think this explains why the last two rolls of Romex I bought, I couldn’t get the military discount. I believe I hit the annual limit, but will check will HD to see they can’t confirm that.

As for all the comments I am reading here, I feel compelled to say this…. AIN’T NONE OF YOU ALL PATRICK TILLMAN.

When my uncle got back from Vietnam he said he was shocked to realize he had to hide his uniform to avoid being spit on. To be clear, that was 100% wrong.

Since then, however, this country has done a total 180 degree turn and now everyone who ever donned a uniform is assumed to be a national hero and after 3 years regular Army, I know damn well… that ain’t the case ! It seems to have infected some veterans ( like many here ) with a nauseating sense of self entitlement.

The Army gave me as a dumb kid with no qualifications, a place to live, training, adventure, over 25 grand for college and a lifelong hook up with the VA medical system that I am extremely grateful for. On top of that, now some businesses have jumped on the bandwagon and felt compelled to give us discounts such as those from HD and Lowes.

I also like to complain, but realize a lot of people out there are not vets that have had a much harder life than me and worked a lot harder than me and don’t get 10% off like I do at Home Depot.

Take it, be grateful and stop the ( over-the-top ) whining.

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